Job Title Cash Application Specialist*
Location Phoenix, AZ*
*Position is based out of Phoenix, AZ
Department Corporate Shared Service Center
FLSA Status Non-Exempt
Shifts hiring Full-time

The corporate shared service center in Phoenix, AZ is seeking a Cash Application Specialist with proven experience reconciling and researching customer payments to properly apply cash.  The primary role of the Cash Application Specialist will be to determine how each line item on the customer remittance will be applied against the customer’s account, while strictly adhering to company policy and GAAP accounting standards.  Advanced excel skills and heavy accounts receivable reconciliation/auditing experience are a plus.


  • Download customer payment and remittance information from Wells Fargo lockbox, customer portals and email daily.
  • Utilize working knowledge of the customer payment breakdown-process, factoring in any issues that may delay the breakdown-process, to prioritize workload, while still ensuring that all cash is posted by daily/monthly deadlines.
  • Following company policy, breakdown customer remittances and research each remittance line item to determine which invoice on the customer account to apply cash.
  • Determine and log any unapplied cash balances, by jobsite address.
  • Determine non-AR entries and log on customer breakdown worksheet.
  • Balance all cash application, unapplied cash and non-AR entries to ensure total cash applied matches the customer payment.
  • Provide auditable support, per company policy, for all cash application and non-AR entries.
  • Develop working relationship with customer contacts and internal teams and communicate any discrepancies or problems timely. Monitor, follow-up and escalate to ensure problems are addressed so cash can be applied by daily/monthly deadlines.
  • Communicate any lien releases or other billing process change documentation that may arrive with the customer remittance to appropriate internal teams.
  • Assist the Cash App data-entry teams in posting cash as necessary to SAP, ensuring all deadlines are met.
  • Assist with month-end close and prepare analysis and/or other administrative reports, review outstanding items and exceptions.
  • Accounting and clerical duties such as filing, scanning, making collections phone calls and sending out past due correspondence.
  • Assist with pulling, labeling, and organizing audit selections.
  • Other duties as assigned.


Must maintain high level of accuracy and be detail-oriented.
Ability to work independently and multi-task.

Excellent organizational and time-management skills.
Accepts responsibility and maintains high level of accountability.
Consistently exercises logic and reasoning to assess and resolve problems.

Excellent mathematical and analytical skills.

Maintains positive attitude and a focus on the solution, not the problem.

Strong problem-solving abilities, mathematical knowledge, and reasoning skills.



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