Job Title Order Processing Coordinator (Administration & Data Entry)*
Location Phoenix, AZ*
*Position is based out of Phoenix, AZ (85040)
Department Operating Center
FLSA Status Non-Exempt


ORDER PROCESSOR– Interior Logic Group

Overview

The primary responsibility of the Order Processor is to ensure that all required raw materials are ordered as to size, type, color, style, design, and amount to facilitate the installation process.

 

Responsibilities

  • Compare color selection sheets to floor plans and diagrams and verify proper quantities of raw materials have been requested utilizing Order Books
  • Order materials from approved vendor and verify their receipt, order materials for customer service warranty box
  • Complete order forms, prepare purchase orders, compile information for crew leaders/workers, drivers, quality control, Area/Production Managers, and accounting
  • Inform warehouse staff of delivery dates or back-order status of materials ordered for jobs
  • Coordinate with General Manager to maintain pricing and product in RFMS or current system
  • Facilitate model home ordering with assistance from sales team, complete model home discount forms, review orders for completeness and accuracy, order shorts and type deficiency reports, maintain electronic folders, and assist customer service personnel as assigned
  • Communicate with Production, Sales, Design Center, and Warehouse staff to avert problems
  • All other job duties as assigned

Qualifications

  • High school diploma or general education degree (GED) required. Associate’s or bachelor’s degree preferred
  • Minimum of two years related experience and/or training; or equivalent combination of education and experience
  • Bilingual experience preferred, but not required (English/Spanish)
  • Must have a thorough knowledge of all available products used by the Company as it relates to product installation
  • Strong written and verbal communication skills
  • People skills to develop and maintain professional working relationships with builders, vendors, subordinates and co-workers
  • Communicate effectively with customers, co-workers, and supervisors in a professional and courteous manner
  • Proactively identify, analyze, address, and resolve problem areas, conflicts, and issues
  • Displays willingness to make decisions
  • Exhibits sound and accurate judgment, supports, and explains reasoning for decisions, includes appropriate people in decision-making process, and makes timely decisions
  • Strong organizational skills to ensure adequate tracking systems are utilized to maintain and track all required information associated with the ordering and production process
  • Working knowledge of internet, inventory, project management, spreadsheet and word process software and order processing systems.

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