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Job Title Field Manager
Location Stockton, CA
Department Field Operations
FLSA Status Exempt
Reports to Production Manager
Shifts hiring Full-time

Job Description

Responsible for all field operations including, but not limited to dispatch, installation, inspection, and warranty services for the successful completion of countertop and other surfaces installation projects.  This includes the oversight of multiple installation crews and direct interaction with customers, superintendents, and home-owners. This position requires operation of a company vehicle or a personal vehicle and such operation is done consistently more than 20% of the average workweek. In the countertop shop, 70%+ of the role focuses on our Home Depot / retail work.

Primary Tasks & Responsibilities

  • Prepares assignments and schedules for field crew
  • Ensures proper paperwork has been submitted
  • Quotes, dispatches, and oversees labor and material for field jobs
  • Ensures field has necessary materials for jobs
  • Manages client relations and acts as liaison between client and contractors
  • Manages vendor relations
  • Delivers timely solutions with good problem-solving skills and communicates well
  • Able to drive excellence in customer satisfaction
  • Partner with operations and scheduling to ensure team work delivers field wins
  • Ensure on-time delivery and excellent quality is upheld.
  • Develop and enforce consistent installation and procedural standards amongst team
  • Ensures department cleanliness and organization is upheld
  • Ensures that all customer compliance elements are met for badging, signage etc.
  • Ensures that all safety and OSHA regulations are communicated to staff and adhered to.

Education & Experience

  • Management experience preferred
  • Field management: 2 years
  • Must pass work eligibility requirements
  • Must have a valid driver's license.


This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time.

Equal Opportunity Employer

ILG is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation.  The Company strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment), or any other status or classification protected by applicable federal, state, and/or local laws. The Company will also make reasonable accommodations for disabled applicants and associates and for the sincerely held religious beliefs of applicants and associates depending upon individual circumstances. 

This commitment to EEO extends not only to associates of The Company but also to independent contractors, trainees, apprentices, or any participant in a program to provide unpaid experience in the workplace or our business.  This commitment extends to all areas of personnel actions, including but not limited to advertising, recruiting, hiring, training, evaluation, promotion, transfer, work assignments, accommodation requests, requests for leave, compensation, benefits, disciplinary actions, layoffs, discharges, terminations, participation in company activities, programs, or events, or any other terms, conditions, or privileges of employment.


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